Please contact the dealer you purchased your unit from.

No. DIAN is the authorized Surron distributor in Canada and Usa. Our bikes come with an exclusive warranty program. Units sold by unauthorized resellers (i.e., Alibaba, AliExpress, Amazon) cannot be serviced by dealers within our network. Segway models may be serviced by authorized dealers

Yes. Please read your owner’s manual for service/maintenance intervals. Depending on the type of service and skill level, these procedures can be performed by your dealer or by the owner.

You can purchase these items directly from your dealer or via our online shop.

Yes, the Light Bee X comes with a 1-year limited warranty in the US and Canada..

Yes. The battery has an IP (Ingress Protection) rating of 67. It can be ridden in the rain, through puddles, and washed normally, and can handle moderate water crossings in off-road environments. However, significant immersion in water is not advised, and pressure washers can force water through the case. We suggest you remove the battery when using a pressure washer to clean your Light Bee X.

Yes. The battery is easily removable by the average person.

The Light Bee X blurs the lines between an ebike, MTB, and motorcycle. By definition, it is an off-road dirt bike. It has a twist-grip throttle, foot pegs, and a mid-mounted motor like a conventional motorcycle, and it is not equipped with pedals. We consider it an “e-dirt bike.” It is not classified as an ebike in many jurisdictions due to the lack of pedals and its high power output.

All Surron models will charge from below 20% to 100% in 3-4 hours via a conventional wall outlet.

The top speed is 70-75 km/h..

The range is approximately 75 km on a flat surface at 40 km/h in eco mode. Range will vary based on riding mode (sport or eco), throttle application, terrain, etc. Surron is committed to continuously improving the range capabilities of our products. Refer to your owner’s manual for more information..

Light Bee X: $5,999
Ultra Bee: $7,999
Storm Bee F: $11,999
Freight, PDI, and taxes are extra. Pricing is subject to change at any time..

We have over 70 Surron dealers across USA! Please check our dealer locator by clicking here..